Outreach Services: Communication is crucial to effective patient care and disease management, which also can improve quality and minimize potential waste in cost and time of repeat visits. MedPharm Services can design a patient outreach plan that is specifically tailored to your business needs, including:

  • Reminding patients of an upcoming screening or test with necessary pre-appointment planning via automated appointment reminders
  • Promoting upcoming flu shot clinics or health events with the ability to direct connect back to the practice or our contact center for patient scheduling
  • Encouraging participation and registration of patient portal to help meet Meaningful Use objectives
  • Surveying patients for feedback on clinical or operational improvement opportunities or service recovery

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